Ricoh IP5000 Printer Support Specialist (682071)

About the Opportunity

• We are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.
• We are only considering local candidates who currently reside within 45 minutes of postal code 17104
• No Third Party Agencies
• $29 per hour 1099, $22 per hour W2 + benefits
• 100% On-site in Harrisburg, Pennsylvania
• Job Id: OST-682071
• Must be able to provide proof of COVID-19 vaccination plus booster shot
• Contract Term: Till end of the 2022 fiscal year with yearly extension based upon performance

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Short Description

The Commonwealth of Pennsylvania’s Department of Transportation (PennDOT) is seeking a Ricoh IP5000 Printer Support Specialist to prepare printers for operation and perform operations activities. The ideal candidate will possess 1+ years of working with Ricoh IP 5000 Continuous Feed Inkjet Printing systems and 1+ years of working with Ricoh Process Director Console and responding to system messages.

* * Note: This role is for the night shift with hours of 11pm – 7:30am, Monday – Friday

Required Skills/Years of Experience

• High School Diploma or GED
• 1+ years of experience with Ricoh IP 5000 Continuous Feed Inkjet Printing systems (Tecnau pre/post equipment)
• 1+ years of experience with Ricoh Process Director Console and responding to system messages

Complete Description

The Commonwealth of Pennsylvania’s Department of Transportation (PennDOT) is seeking a Ricoh IP5000 Printer Support Specialist to prepare printers for operation and perform operations activities. The ideal candidate will possess 1+ years of working with Ricoh IP 5000 Continuous Feed Inkjet Printing systems and 1+ years of working with Ricoh Process Director Console and responding to system messages.

The Ricoh IP5000 Printer Support Specialist will be tasked to:

• Prepare printers for operation and perform operations activities according to schedules and program instructions
• Select, print, and monitor all scheduled print jobs
• Respond to system messages including z/OS, JES2 and Ricoh Process Director messages
• Maximize production printing while minimizing system outages
• Ready, start, and monitor the operation of all mainframe printer equipment, including loading various paper and forms on printers, replenishing toner, ribbons and other consumables, aligning forms and overlays and clearing paper jams
• Maintain pre and post printer equipment for the preparation and distribution of input and output data
• Analyze and evaluate post-processing output for accuracy and quality
• Review and prepare output reports and products for delivery to customers
• Use the manuals necessary to support system and print operations such as z/OS message library, Ricoh Process Director system messages, and codes manuals
• Use JCL and as necessary make changes to insure completion of required work.
• Use TSO to support system operation as required
• Perform maintenance and cleaning for all equipment.
• Discharge responsibilities after receiving job check-off sheets and associated procedures
• Participate in problem determination and resolution within the unit
• Perform entry level computer operating duties associated with the operating of online laser/impact printers and system console
• Lift paper boxes weighing from 10lbs to 50lbs and load/unload rolls of paper weighing approximately 60 lbs
• Carry stacks of opened printed output/card stock and forms
• Load stacks of paper onto large laser and impact printers
• Push carts loaded with paper/forms
• Walk to and from printers for approximately 8 hours
• Have hearing sufficient to hear abnormal noises indicating problems or machine malfunctions
• Communicate both verbally and in writing with other employees
• Work permanent shifts in an 8-hour, 5 day a week environment (Night Shift)

Hiring Expectations

• We are only considering US Citizens and Green Card holders for this position. We are unable to sponsor for this role.
• No Third Parties
• Right to Represent authorization is required
• Expect technical interview screening
• Expect F2F interview
• Background check and/or credit check will be required

About Dantech

Dantech Corporation, Inc. is a Certified Business Enterprise (CBE) in the District of Columbia and a federally recognized Woman Owned Small Business (WOSB). The company has a history of technology, innovation and transformation since its launch in 1999. As an Equal Opportunity/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. For more information about positions with Dantech, please see: https://www.dantechcorp.com/staffing.